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Mailing Address:

VisitPITTSBURGH
120 Fifth Avenue
Fifth Avenue Place, Suite 2800
Pittsburgh, PA 15222

Hours:

M-F 8:30am-4:40pm

Phone:

412-281-7711
1-800-359-0758
1-877-LOVE PGH (568-3744)

Fax:

412-644-5512

Email:

info@visitpittsburgh.com

WELCOME Pittsburgh
Information Center and Gift Shop

Location:
Fifth Avenue Place ~ 1st Level
120 Fifth Avenue
Pittsburgh, PA 15222
Hours:
Mon-Fri 10am-6pm
Sat 10am-5pm
Sun Seasonal
Phone: 412-325-0318

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Employment Opportunities

Domestic & International Group Sales Director

VisitPITTSBURGH is seeking an individual to drive economic impact by marketing and selling the greater Pittsburgh area as a visitor destination for the domestic and international group travel market.

The individual will manage the marketing and promotion of tourism in the Greater Pittsburgh area through group and international tour suppliers and buyers in the United States, Canada and other targeted international countries and markets. The individual will manage all group and international sales accounts including domestic and foreign tour operators, group leaders and travel agents (also referred to as Travel Trade).

REQUIREMENTS:

  • Seasoned marketing and sales experience, particularly in the hospitality industry
  • A creative self-starter, successfully demonstrating initiative, with the ability to develop successful sales and marketing plans and strategies
  • Excellent planning, sales solicitation and follow-up skills
  • A committed sales and marketing professional, possessing a great deal of creativity and initiative, with time-management and organizational skills and the ability to prioritize
  • Excellent interpersonal, communication and human relation skills
  • Able to effectively establish and maintain good working relationships
  • Effective negotiating and diplomacy skills, with the ability to effectively relate and communicate with diverse personalities, external groups and internal staff
  • An understanding of international customs and travel is strongly preferred
  • Fluency in foreign languages is strongly preferred
  • Experience living and/or working in international destinations is a plus
  • Professional business dress is required

QUALIFICATIONS:

  • Bachelor's degree in Marketing, Hotel Management, Business Tourism or related field is required.
  • Extensive travel by both car and air, both domestically and internationally, is required, as well as a valid driver’s license and current USA passport.
  • Seasoned knowledge of MS Office Suite, including Word, Outlook, Excel, Access, PowerPoint.
  • Knowledge of iDSS sales database preferred.
  • Knowledge of social media applications including Twitter, Instagram, and LinkedIn is preferred.

This full-time, exempt position offers a salary commensurate with experience and an outstanding, comprehensive benefit package.

TO APPLY: E-mail letter of interest and resume to the attention of hr@visitpittsburgh.com. No calls please. Only candidates with the necessary credentials will be contacted.

VisitPITTSBURGH is an Equal Opportunity Employer.

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On-Call - Visitors Services Representative

Welcome Centers at Fifth Avenue Place, David L. Lawrence Convention Center, and Pittsburgh International Airport.

VisitPITTSBURGH is recruiting for on-call representatives at three locations: WELCOME PITTSBURGH Information Center and Gift Shops in Fifth Avenue Place, the David L. Lawrence Convention Center, and the VisitPITTSBURGH Airport Welcome Center.  

  • Pay rate is $11.50/hour, not to exceed 1,000 hours per year. No benefits are provided.
  • Must be willing to work weekdays, weekends, holidays and special events. 
  • No guaranteed work schedule. Transportation to and from work is unpaid.

Requirements:

  • Exceptional customer service, interpersonal and communication skills
  • Extreme patience with the general public, including interactions with customers who may be confused or irritated
  • Able to listen effectively and communicate in a clear and friendly way in an effort to positively resolve conflicts with customers
  • Professional, friendly, courteous and able to perform with grace under pressure
  • Greet visitors as a front-line ambassador with tact, diplomacy and behavior adhering to our Code of Conduct
  • Flexible and ready to execute tasks and duties as assigned, within changing conditions, to meet time deadlines and ensure that goals and objectives are achieved
  • Retail experience, monetary skills and ability to perform cashier duties and complete sales transactions on a Point-of-Sale system is preferred
  • Current knowledge of the Pittsburgh area and a desire to express excitement while relaying pertinent information about the city
  • Computer savvy with ability to navigate the internet and efficiently utilize Microsoft Outlook, Word and Excel 
  • Ability to lift up to 50 pounds and stand for long periods of time

HOW TO APPLY: Send an email with attached cover letter of interest and resume to our HR Department. No calls, please.

VisitPITTSBURGH is an Equal Opportunity Employer.

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On-Call - Destination Services Department 

VisitPITTSBURGH is recruiting for on-call employees in our Destination Services department.

  • Positions include Registrars, PittsburgHosts, Cashiers and Information Table Clerks.
  • Must be willing to work weekdays, weekends, holidays and special events.
  • Pay rate is $12/hour, not to exceed 1,000 hours per year. No benefits are provided.
  • No guaranteed work schedule. Transportation to and from work is unpaid.

Requirements: 

  • Professional, friendly and courteous
  • Active listener, displaying an upbeat and positive outlook
  • Outstanding customer service, interpersonal and communication skills
  • Prior customer service experience and general knowledge about the city of Pittsburgh and surrounding areas is a plus
  • Ability to effectively convey information to visitors
  • Ability to serve as a front-line ambassador with tact, diplomacy and behavior adhering to our Code of Conduct
  • Flexible and ready to execute tasks and duties as assigned, within changing conditions, to meet time deadlines and ensure that goals and objectives are achieved 
  • Computer savvy with ability to navigate the internet and efficiently utilize Microsoft Outlook, Word and Excel 
  • Ability to lift up to 40 pounds and stand or walk for long periods of time

HOW TO APPLY: Send an email with attached cover letter of interest and resume to our HR Department. No calls, please.

VisitPITTSBURGH is an Equal Opportunity Employer. 

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Interested in an internship with VisitPITTSBURGH?

An internship at VisitPittsburgh offers a unique and exciting opportunity for undergraduate and graduate interns to explore and experience the inner workings of a destination marketing organization. Internships offer a $20 per day stipend. For more information please review our internship brochure.

As the official TPA of Greater Pittsburgh, VisitPittsburgh is an Equal Opportunity Employer, employing professionals in the fields of Convention Sales and Services, marketing, communications, finance, and tourism and cultural heritage. We seek qualified individuals of varied skill sets to fill part-time and full-time career opportunities. VisitPittsburgh is a professional workplace environment offering competitive salary and comprehensive benefits package.

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