Skip Navigation
(0) My Trip Planner
Spotlight

Contact Us

Mailing Address:

VisitPITTSBURGH
120 Fifth Avenue
Fifth Avenue Place, Suite 2800
Pittsburgh, PA 15222

Hours:

M-F 8:30am-4:40pm

Phone:

412-281-7711
1-800-359-0758
1-877-LOVE PGH (568-3744)

Fax:

412-644-5512

Email:

info@visitpittsburgh.com

WELCOME Pittsburgh
Information Center and Gift Shop

Location:
Fifth Avenue Place ~ 1st Level
120 Fifth Avenue
Pittsburgh, PA 15222
Hours:
Mon-Fri 10am-6pm
Sat 10am-5pm
Sun Seasonal
Phone: 412-325-0318

email print

Employment Opportunities

On-Call - Visitors Services Representative

Welcome Centers at Fifth Avenue Place, David L. Lawrence Convention Center, and Pittsburgh International Airport.

VisitPITTSBURGH is recruiting for on-call representatives at three locations: WELCOME PITTSBURGH Information Center and Gift Shops in Fifth Avenue Place, the David L. Lawrence Convention Center, and the VisitPITTSBURGH Airport Welcome Center.  

  • Pay rate is $11.50/hour, not to exceed 1,000 hours per year. No benefits are provided.
  • Must be willing to work weekdays, weekends, holidays and special events. 
  • No guaranteed work schedule. Transportation to and from work is unpaid.

Requirements:

  • Exceptional customer service, interpersonal and communication skills
  • Extreme patience with the general public, including interactions with customers who may be confused or irritated
  • Able to listen effectively and communicate in a clear and friendly way in an effort to positively resolve conflicts with customers
  • Professional, friendly, courteous and able to perform with grace under pressure
  • Greet visitors as a front-line ambassador with tact, diplomacy and behavior adhering to our Code of Conduct
  • Flexible and ready to execute tasks and duties as assigned, within changing conditions, to meet time deadlines and ensure that goals and objectives are achieved
  • Retail experience, monetary skills and ability to perform cashier duties and complete sales transactions on a Point-of-Sale system is preferred
  • Current knowledge of the Pittsburgh area and a desire to express excitement while relaying pertinent information about the city
  • Computer savvy with ability to navigate the internet and efficiently utilize Microsoft Outlook, Word and Excel 
  • Ability to lift up to 50 pounds and stand for long periods of time

HOW TO APPLY: Send an email with attached cover letter of interest and resume to our HR Department. No calls, please.

VisitPITTSBURGH is an Equal Opportunity Employer.

--------------------------------

On-Call - Destination Services Department 

VisitPITTSBURGH is recruiting for on-call employees in our Destination Services department.

  • Positions include Registrars, PittsburgHosts, Cashiers and Information Table Clerks.
  • Must be willing to work weekdays, weekends, holidays and special events.
  • Pay rate is $12/hour, not to exceed 1,000 hours per year. No benefits are provided.
  • No guaranteed work schedule. Transportation to and from work is unpaid.

Requirements: 

  • Professional, friendly and courteous
  • Active listener, displaying an upbeat and positive outlook
  • Outstanding customer service, interpersonal and communication skills
  • Prior customer service experience and general knowledge about the city of Pittsburgh and surrounding areas is a plus
  • Ability to effectively convey information to visitors
  • Ability to serve as a front-line ambassador with tact, diplomacy and behavior adhering to our Code of Conduct
  • Flexible and ready to execute tasks and duties as assigned, within changing conditions, to meet time deadlines and ensure that goals and objectives are achieved 
  • Computer savvy with ability to navigate the internet and efficiently utilize Microsoft Outlook, Word and Excel 
  • Ability to lift up to 40 pounds and stand or walk for long periods of time

HOW TO APPLY: Send an email with attached cover letter of interest and resume to our HR Department. No calls, please.

VisitPITTSBURGH is an Equal Opportunity Employer. 

-------------------------------- 

Interested in an internship with VisitPITTSBURGH?

An internship at VisitPittsburgh offers a unique and exciting opportunity for undergraduate and graduate interns to explore and experience the inner workings of a destination marketing organization. Internships offer a $20 per day stipend. For more information please review our internship brochure.

As the official TPA of Greater Pittsburgh, VisitPittsburgh is an Equal Opportunity Employer, employing professionals in the fields of Convention Sales and Services, marketing, communications, finance, and tourism and cultural heritage. We seek qualified individuals of varied skill sets to fill part-time and full-time career opportunities. VisitPittsburgh is a professional workplace environment offering competitive salary and comprehensive benefits package.

Skyline